A workforce collectively making and updating their own workforce planning

This engagement space has been implemented to satisfaction of all stakeholders.  

Typical current situation

A planning department, for example of a hospital, creates the workforce planning based on the task to be carried out and the availability of the employees with the right skill set. A complex task in itself. The employees’ preferences for shifts, like preferrable dates, times, or working other colleagues are not taken into account. Once the planning is created, the planning department must handle all change request themselves. The planning department does not have the time to evaluate alternative options. As a result, change to the planning an often not possible. This leads to lower employee satisfaction and impacts the quality level of the work carried out. 

Engagement spaces alternative

There are workforce planning systems that let the employee plan themselves. Planning is done in two rounds. In the first round, employees can select their desired shifts. If multiple employees are bidding for the same shift, the employee with most tokens is granted the shift. Tokens can be earned. For example, by helping colleagues out by accepting their change request. Or by accepting a shift in the second round. During the second planning round, shifts are offered that are not planned in the first round and are therefore not desired. By accepting it, an employee helps out the collective planning and earns tokens. The result is that employees are happier. It is better for them, better for the service in the hospital, and better for the hospital manager (because of a higher employee retention rate).